Refund policy
Flying Poultry Shopify Store Policies
1. Returns Policy
- Time Frame for Returns: Customers are eligible to return products within 24 hours following delivery. We urge our customers to inspect their purchases promptly upon receipt to ensure satisfaction.
2. Delivery Timelines
- Variable Delivery Times: Please be advised that delivery times are subject to variability due to road traffic conditions. We strive to estimate delivery times as accurately as possible but recommend customers prepare for potential delays.
3. Address Changes
- Notification Requirement for Address Changes: Should there be a need to change the delivery address, customers must notify us prior to the shipment's dispatch. Please contact our customer service team to update your delivery information.
4. Return Conditions
- Integrity of Product Packaging: Returns must be made with the original packaging intact. Unsealed or tampered trays will not be accepted as part of the return process. This policy ensures the safety and quality of our products for all customers.
5. Delivery Inspection
- Immediate Inspection Required: Customers are encouraged to inspect their order while the delivery driver is present. In the event of any discrepancies or damages, please report them immediately to facilitate swift resolution.
6. Pricing
- Subject to Change: Prices for our products are subject to change without prior notice. We recommend customers review the final pricing carefully before completing their purchase. Our commitment is to offer competitive prices and quality products.
These policies are designed to ensure a transparent and satisfactory shopping experience for all customers of Flying Poultry's Shopify stores. Should you have any questions or need further clarification on any of our policies, please do not hesitate to contact our customer service team @ (03)94603066.